Renault Captur radio code: unlock Media Nav and R-Link
The Renault Captur is one of Europe's best-selling compact crossovers. After a battery replacement the radio or infotainment system can lock and ask for a code. This guide explains how to retrieve the Renault Captur radio code.
Which system does your Captur have?
- Captur I (2013-2019) — Media Nav, R-Link Evolution or basic Tuner
- Captur II (2019-present) — Easy Link
The basic Tuner and many Media Nav units use the classic Renault PRE-code. Higher R-Link and Easy Link systems are usually linked to the vehicle.
Find the PRE-code
The Renault Captur radio code for the standard tuner is derived from the PRE-code (1 letter and 3 digits).
Via the display
- Switch on the ignition; the display shows
CODE. - Press and hold preset buttons 1 and 6 together.
- Note the PRE-code that appears.
Via the radio label
If the display method fails, remove the unit with extraction keys and read the PRE-code or serial number from the label.
Retrieve and enter the code
- Go to the Renault page and enter the PRE-code.
- Receive your four-digit code instantly.
- Set each digit with preset buttons 1 to 4 and hold button 6 to confirm.
Frequently asked questions
My Captur has R-Link and asks for a PIN, not a CODE. What is that?
R-Link uses a system PIN tied to the vehicle rather than a radio code. This is retrieved through MyRenault or the dealer, not via the PRE-code method.
Does the Captur II Easy Link need a radio code?
Usually not — Easy Link is linked to the car. If it locks after service, the dealer can re-pair it.
Where is the PRE-code if my Captur has the basic radio?
Use the 1+6 button combination, or remove the unit and read the label. Then retrieve the code online.
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