Škoda Citigo Radio Code — Unlock It Online
If your Škoda Citigo stereo is showing SAFE after a battery change or power cut, you need the correct four-digit unlock code to restore it. The process is quick — all you need is the unit's serial number, which begins with VWZ. This guide covers the Citigo (AA platform, 2011–2019) in full detail.
Why the Citigo Radio Locks After a Battery Event
The Citigo shares its MQB-lite platform and Volkswagen Group infotainment architecture with the VW Up and SEAT Mii. This means the radio uses the same VWZ-prefixed serial system and the same SAFE mode lock that is common across all VAG (Volkswagen Audi Group) vehicles. When power is interrupted, the unit enters SAFE mode as an anti-theft precaution and will not play until the correct code is entered.
How to Find the Serial Number on a Škoda Citigo
The serial number on Citigo infotainment units is a 14-character string beginning with VWZ. Retrieve it using one of these two methods:
- Button combination (no tools needed): With the radio in SAFE mode, press and hold preset buttons 1 and 6 simultaneously for approximately two seconds. The serial number will appear on the display.
- Unit label: If the on-screen method fails, remove the head unit using plastic trim tools and read the serial from the sticker on the unit's casing. The VWZ number is usually on the top or side of the unit.
With your VWZ serial noted, look up your Škoda radio code online for an instant result.
Entering the Code on the Citigo
- Turn the ignition to position II so the radio powers up (it will show SAFE or a code-entry prompt).
- Use preset buttons 1, 2, 3, and 4 to set each digit of the code. Pressing button 1 increments the first digit; button 2 the second, and so on.
- Once you have built the four-digit code, press the seek/search button to confirm entry.
- If the code is correct, the display clears SAFE and switches to the normal radio screen.
Citigo Model Years and Infotainment
| Generation | Years | Common Radio Unit | Serial Prefix | OEM Manufacturer |
|---|---|---|---|---|
| Citigo (AA) | 2011–2019 | RCD 200 / RCD 310 / Bolero | VWZ | Bosch / Volkswagen |
The Citigo's infotainment range spans entry-level RCD 200 units to the more capable RCD 310 with CD and MP3 playback, and the touchscreen Bolero on higher trim levels. All carry a VWZ serial.
What to Do If You See WAIT or 1000
Entering the wrong code repeatedly will trigger a lockout:
- WAIT with a countdown: The unit has been locked for approximately one hour. Do not switch the ignition off — let the timer run down with the radio powered.
- 1000: This indicates one remaining attempt before a hard dealer-level lockout. Only enter the code at this point when you are confident it is correct.
- If a permanent lockout occurs, a Škoda dealer can reset the unit via ODIS diagnostic software — proof of ownership will be required.
Frequently Asked Questions
Is the Škoda Citigo radio code the same as the VW Up?
Not necessarily the same code, but the same system. Both use a VWZ serial-based code algorithm because they share the same Volkswagen Group platform. You need to enter the specific serial of your individual unit to get the correct code.
My Citigo has the Swing or Bolero system — does this guide still apply?
Yes. The Swing, Bolero, and Columbus infotainment units all use the VWZ serial system when fitted in Škoda vehicles. The serial retrieval method (presets 1 + 6) is the same across all of them.
Can I enter the code without the ignition fully on?
The radio must be powered to enter the code. Ignition position II (electrics on, engine off) is sufficient. Do not attempt to enter the code with the engine running, as some software versions reset the attempt counter on engine start.
How long does it take to get the code online?
Typically just a few minutes. Once you submit your VWZ serial through our lookup service, the code is returned instantly or within a very short wait, depending on the unit generation.
Don't let a locked stereo keep you in silence. Get your Škoda Citigo radio code online — enter the VWZ serial and you'll be listening again in no time.